With cold weather on the way, we want you to be prepared. Below are the different ways you make a maintenance request and a couple of tips on how to avoid frozen pipes.
When to Submit a Request: If you have a normal maintenance need such as a bedroom door closing improperly, you can submit a request through the online portal or RENTCafe mobile app.
When to Call the After Hours Line: If you have a burst pipe or other issue that can cause major damage to your apartment, please call the maintenance emergency line.
When to Call 911: If there is a life threatening situation, please call 911.
Tips to Avoid Frozen Pipes:
- Keep your thermostat at 58 degrees or above.
- Leave bathroom and kitchen cabinets open to allow warm airflow to the pipes underneath.
From all of us at Chestnut Hill Realty, we hope you have a Happy and Healthy New Year!