Heather’s extensive CHR experience in site management and construction operations serves as the perfect foundation for her role as Vice President of Property Management.
Heather joined CHR in 2008, bringing more than eight years of property management experience to her position as Property Manager at Hancock Village. She joined the Construction department to gain a better understanding of building operations, renovations, and construction, eventually growing into the role of Director of Construction Operations where she managed projects within CHR’s residential and commercial portfolios.
In her current role as Vice President of Property Management, Heather continues to foster collaboration between the Construction and Property Management teams to ensure seamless execution of renovation projects and property enhancements.
With a passion for staff development, Heather oversees comprehensive training programs so that site-level teams are equipped with the skills and knowledge needed to excel in their roles. Her keen eye for talent ensures that sites are staffed properly with the right personnel.
Her additional responsibilities include property management oversight, ensuring that corporate goals are met regarding rental income, occupancy, and financial expenditures, and working closely with various departments within CHR to ensure best practices and procedures.
Heather serves on CHR’s Senior Leadership Team. She also chairs the DEIB committee for the Massachusetts Apartment Association and sits on the MAA Board of Directors.
Heather received her Certified Apartment Manager designation in 2002 and is a graduate of Virginia Tech's Property Management program.