A Family-Owned Company 50 Years Young
Who We Are
A Leading Owner/Manager of Multifamily Communities in New England
Facts at a Glance
- Year Founded: 1969
- Mission: Managing People's Homes with Pride
- Vision: Chestnut Hill Realty is dedicated to sustainability and long-term strategic growth through its commitment to our residents, employees, investors, and the greater community.
- Founder and Chief Executive Officer: Edward E. Zuker
- Headquarters Location: Chestnut Hill, MA
- Employees: 220
- Portfolio Value: $1.5 billion
Owner/Manager of Apartment Properties
- Apartment Properties: 32
- Units: 5,000
- Locations
- Greater Boston: Boston, Brighton, Brookline, Canton, Cambridge, Chestnut Hill, Framingham, Newton, Norwood, Plainville, West Roxbury
- Rhode Island: Providence
- View a List of CHR Communities
Owner/Manager of Commercial Properties
- Square Feet: 180,000
- Property Types: Retail, Office, Medical Office
- Locations
- Greater Boston: Brookline, Cambridge, Chestnut Hill, Framingham
- Rhode Island: Providence
Our History at a Glance
Travel Through Time with CHR - No Ticket or Passport Needed!
Core Values
A Code of Conduct for Our Actions Both Inside and Outside the Company.
People
Our team shares a common philosophy: deliver a quality product, provide excellent customer service, and foster an environment that attracts and retains the best people.
Chestnut Hill Realty prides itself on its long-standing commitment to philanthropy and giving back to the community. This commitment extends to its employees, residents, and the environment.
Environmental Sustainability
Natural Resource Conservation: CHR has reduced its footprint by over 80% since the 1970s and continues to seek further reductions in gas, oil, electricity, fossil fuels and water. Energy Star appliances are used throughout the portfolio.
Landscape Management: Irrigation smart controls are utilized at all properties, resulting in a 30% reduction in water usage. Plants are selected based on disease and pest resistance qualities so there is less reliance on pesticides. Grass clippings and leaves are composted and used for fertilizer.
Emissions Controls: Battery powered landscaping equipment is used at select properties, resulting in zero emissions and less noise pollution. Approximately one quarter of CHR’s communities are 100% smoke free. Electric car charging stations are being installed as space and need permit.
Recycling: A recycling program for collection of household waste is being implemented at 100% of CHR communities. Of these, six have onsite recycling centers.
Paperless Workflows: CHR implements paperless workflows companywide.
Sustainable Purchasing: All copy paper is manufactured from 30% recycled materials. Toilet paper and paper towels are Green Seal approved. Residents receive reusable shopping bags as move-in gifts.
Employee Development and Well-Being
Professional Development: CHR University’s curriculum includes programs for onboarding new employees, leadership development, and mentoring. Employees who participate in Walk in Someone Else’s Shoes Day develop stronger collaboration skills and relationships by doing a coworker’s job for one day.
Continuing Education Credential Programs: Leasing and Property Management employees receive instruction to qualify for advanced credentials including National Apartment Leasing Professional (NALP) and Certified Apartment Manager (CAM). Maintenance Services staff are eligible to obtain Certified Apartment Maintenance Technician (CAMT) credentials. The Maintenance Services Department also conducts in-house skills-based training at its Center for Maintenance Excellence training facility.
Health and Well Being: Programs for employees include wellness incentives and reimbursements, time off to volunteer, Employee Assistance Program (EAP), and team building events sponsored by CHR’s Actively Coming Together (ACT) committee.
Insurance and Financial Planning: Benefits available to full and part-time employees include insurance (medical, dental, vision care, short and long term disability), 401(k) program, legal services, paid parental leave, student loan debt repayment, and flexible spending account.
Philanthropy and Community Service
Corporate Philanthropy: In 2020, Chestnut Hill Realty’s charitable donations totaled more than eight hundred thousand dollars (see chart).
Charity of the Month: Throughout the year, the Company sponsors fundraising and donation drives and encourages employee and resident participation. In 2020, these efforts included Toys for Tots ($6,706=600+ toys); Pine Street Inn ($7,035) and The Jimmy Fund.
Hope in Bloom: The Horticulture Department donates materials and labor to create a home garden for cancer patients.
Property-Based Philanthropy: CHR’s communities are active and have their own initiatives. One example is Move for Hunger, for which residents are asked to donate unused food when they are moving out of their apartments. In 2019, 1,198 lbs. of food was donated – the equivalent of 999 meals for families in need.
View 2020 Annual Report
View 2019 Annual Report
Resident Outreach
Property-Sponsored Resident Events: In keeping with the goal of building communities at CHR properties, the Company sponsors numerous resident events throughout the year so they can get together and interact with each other and the property management staff.
Community Outreach
The Be Our Guest program provides local businesses and non-profit organizations complimentary use of CHR’s corporate and property-based amenity spaces for meetings, mixers, or events.
News & Awards
Ken Arnold, a Maintenance Specialist at Regency Plaza, was honored by the Rhode Island Hospitality Association (RIHA), Allied Chapter, as Employee of the Year. The award recognizes the outstanding achievements of employees in the hospitality, food service, tourism and allied industries. Award recipients are chosen by their bosses, coworkers and their customers. The RIHA represents over 600 members in the state of Rhode Island and has been the voice of the hospitality and food service industries in the state since 1963.
Hancock Estates was the recipient of five PRISM awards in multiple categories. The Builders and Remodelers Association of Boston (BRAGB), one of the leading trade organizations in New England, recognizes the finest projects and outstanding achievements of builders, developers, project owners, architects, marketing/leasing firms, remodelers and other professionals in the home building industry.
Hancock Estates received honors for the following categories:
The Rental Housing Association (RHA) selected Eneas Mendez as Maintenance Technician of the Year. Eneas, a well-respected and regarded member of the Hancock Village Maintenance Services team since 2010, combines exceptional customer service skills, extensive knowledge of electrical, plumbing and HVAC systems, and a keen attention to detail. He is an enthusiastic learner, and has gladly passed along his knowledge to others at CHR. “Anyone will tell you that Eneas has a heart of gold,” said Mark Lawrence, Director of Maintenance Services.
Chestnut Hill Realty (CHR) celebrated the grand opening of Hancock Estates at Chestnut Hill luxury apartments with a gala ribbon cutting ceremony on July 31, 2018. In attendance at the event were Newton town officials, members of the business community, and the construction and design teams for the project. Comprising 88 elegantly appointed condo-quality apartment homes, occupancy levels for the spacious, sun-filled residences are well ahead of schedule.
Chris Raposo, an Assistant Service Manager at Regency Plaza, was honored by the Rhode Island Hospitality Association (RIHA), Allied Chapter, as Employee of the Year. The award recognizes outstanding achievements of employees in the hospitality, food service, tourism and allied industries. Award recipients are chosen by their bosses, coworkers and their customers. The RIHA represents over 600 members in the state of Rhode Island and has been the voice of the hospitality and food service industries in the state since 1963.
The Rental Housing Association (RHA) selected Emily Zambruski as Leasing Professional of the Year. Emily, a leasing professional at Village Green, began her career at this community and has been working there ever since. A top performer with a closing percentage well above industry standards, her professional excellence is further demonstrated by her easy rapport and commitment to delivering best in class customer service. Emily has further distinguished herself with her enthusiastic and tireless involvement in fundraising activities.
Ridgecrest Village was recognized by the Rental Housing Association as the 2017 Community of Excellence in the category of properties older than 20 years. CHR acquired Ridgecrest Village in 1981, and in 2008 started been implementing an ambitious turnaround program ever since. Today, Village Green features beautiful landscaping and seasonal flowers. Most of the apartment units have been rehabbed and more are renovated every month.
Martin Schoolcraft, a Maintenance Services Manager for Waterfall Hills at Canton, has been selected by the National Apartment Association Educational Institute (NAAEI) as the 2017 Certified Apartment Maintenance Technician (CAMT) of the Year. The National Apartment Association Excellence Awards recognize achievements and leadership in the rental housing industry. Martin began his career in 2008 at CHR’s Waterfall Hills at Canton apartments.
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Chris Magboo, a Resident Services Professional at Regency Plaza, was honored by the Rhode Island Hospitality Association (RIHA), Allied Chapter, as Employee of the Year. The award recognizes outstanding achievements of employees in the hospitality, food service, tourism and allied industries. Award recipients are chosen by their bosses, coworkers and their customers. The RIHA represents over 600 members in the state of Rhode Island and has been the voice of the hospitality and food service industries in the state since 1963.
“I just wanted to take a minute to thank the staff for their kindness and helpfulness— not just during this scary time— but also throughout the whole apartment search and leasing process. Your kindness has made starting over a good bit easier. Stay safe.” Cindy– Water View Village
"CHR is a friendly environment. There is a lot of teamwork. Everyone works well together." - Mynor Arevalo, Assistant Service Manager
Our industry peers continue to recognize our company, properties and staff with awards on a local, regional and national level.
Your home is much more than the walls that surround you. It’s also a sense of place and a feeling of comfort. One way we seek to enhance your home is with beautifully landscaped grounds.
Caring is a core value at CHR, one we take seriously and commit to through philanthropy and numerous outreach activities.
"It was a pleasure being part of the WVV community. Thanks so much for all you have done. Throughout our stay, we had many joyful moments that we will take with us." Ananda & Michael – Water View Village
“I just wanted to take a minute to thank the staff for their kindness and helpfulness— not just during this scary time— but also throughout the whole apartment search and leasing process. Your kindness has made starting over a good bit easier. Stay safe.” Cindy– Water View Village
"CHR is a friendly environment. There is a lot of teamwork. Everyone works well together." - Mynor Arevalo, Assistant Service Manager
Our industry peers continue to recognize our company, properties and staff with awards on a local, regional and national level.
Your home is much more than the walls that surround you. It’s also a sense of place and a feeling of comfort. One way we seek to enhance your home is with beautifully landscaped grounds.
Caring is a core value at CHR, one we take seriously and commit to through philanthropy and numerous outreach activities.
"It was a pleasure being part of the WVV community. Thanks so much for all you have done. Throughout our stay, we had many joyful moments that we will take with us." Ananda & Michael – Water View Village
Preferred Employer Program
Special Discounts for Your Employees
Quality Housing, Convenient Locations
Our Preferred Employer Program (PEP) offers employees at participating companies access to a range of conveniently located unfurnished and furnished apartments in the Greater Boston area and Providence, RI, and a special discount up to $1000 off their first month's rent. Why join PEP? Chestnut Hill Realty has owned and managed apartment homes with pride since 1969. Residents living at our communities receive industry-leading customer service, 24/7 maintenance response, a 30-day move-in satisfaction guarantee, flexible lease terms, and much more.
Participating Companies
Employees receive personalized apartment search services to help find the home that's right for them. There are no fees or charges for companies or employees.
The list shown on the left represents some of the companies participating in our program. If you're an employee, please contact your HR or Benefits Manager to see if your company is enrolled.
If you're an employer, and would like to join our program, please Contact Us.